Timing
Diagnostics are often same-day. If you want me to fit a part, most arrive in a few days — rarer ones up to about two weeks.
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Diagnostics & Advice
Not sure what’s wrong? I’ll find out — and tell you straight. A real diagnosis and plain-English options, with no guesswork and no pressure.
What I look at
Hardware and software
- Computers that won’t boot, run slow, or keep crashing
- Hardware faults — drives, memory, power, overheating
- Software issues, error messages, and mystery slowdowns
- A plain-English explanation of what’s actually wrong
- Honest options — fix it yourself or have me do it
- Optional: I source and fit the part for you
How it works
Answers, not guesses
- 1
Describe the symptoms
Tell me what it’s doing (or not doing) and when it started.
- 2
I find the real cause
I dig in and track the problem to its actual source — not a guess.
- 3
You get a clear explanation
What’s wrong, what it’ll take to fix, and your options — in plain English.
- 4
You decide what’s next
Fix it yourself with my notes, or I’ll source and fit the part for you.
What to expect
No surprises
Upfront pricing
Fair and clear from the start. You’ll never get a surprise bill or a pushy upsell.
No pressure
You get the honest answer and your options. What you do next is entirely up to you.